Frequently Asked Questions

Online Orders

Deliveries are dispatched Monday to Thursday, via a local delivery company.  Once your order has been dispatched, you will send an email with the expected delivery date.   If your order is placed on Friday, Saturday or Sunday, your order will dispatched the follow week.

Delivery cost €6 for all orders under €45, anything over this amount qualifies for free delivery.

We currently deliver to all 32 counties, across the island of Ireland

After receiving your confirmation email, you will receive another email notifying you that your order is ready to collect. You can then pop by and pick up your order.

You can collect your order from either the Hurst Botanicals Shop or the Limerick Milk Maket. 

If you have opted to collect your order from the Hurst Botanicals.   It can be collected from the Hurst Botanicals Shop, it can be collect on either Saturday or Sunday between 9am & 2pm

If you have chosen to collect from the Limerick Milk Market – Your order can be collected on a Saturday between 8am & 2pm

We accept all major credit and debit cards through Stripe and PayPal.

If your order is visibly damaged upon arrival you have the right to refuse delivery.
If you discover the package is damaged after accepting the delivery, take a picture of the damaged goods and email us at orders@Hurstbotanicals.ie as soon as possible and we will look to issue a replacement or refund the difference.

If an order has not being delivered 5 days after you have recieved your delivery date.  Please contact orders@hurstbotanicals.ie.

If any order hasn’t been dispatched we will do all we can to change your order to your requirements. If you wish to change delivery details please contact orders@hurstbotanicals.ie immediately and we will do our best to help.

You have 30 days upon receipt of delivery to return the goods. Please return the item(s) unused and in original condition, including packaging.

Once we have received the item(s) back undamaged a full refund (minus delivery charge) will be issued.
You will be required to pay shipping costs to return the goods and it is the responsibility of the customer to ensure goods are returned safely.

If goods are returned damaged, Hurst Botanicals are not obliged to issue a refund. We are unable to offer refunds on bottles that have been opened or if they were purchased via third party sellers.

Subscriptions

Subscriptions will be dispatched every Wednesday to arrive for the weekend of that week. 

Once your order has been dispatched, you will receive an email with an expected delivery date.

If your subscription renews after a wednesday your order will be dispatched on the next week.

Delivery on subscriptions are free for values over €35

If you opt to collection your subscription, it can be collected from Hurst Tasting Room & Shop.

Our shop is open Saturday, Sunday 9am – 2pm

Subscriptions can be changed at any point of your subscription.  

You can pause, change flavours, and how frequently your order is delivered.

All changes can be made by logging into your account.  You can manage your subscription here

Tasting Room & Shop

Our shop is located in Clarecastle, Co Clare.

The address is Hurst Botanicals, Barrack Street, Clarecastle, Co Clare, V95 DW92

Our Shop is open the following days:

  • Saturday 9am – 2pm
  • Sunday 9am – 2pm

We offer a selction of Hurst kombucha, coffee, tea, cakes, sandwiches and have a small section with local artisan producers such as cards, books and food products.

Hurst focus on sourcing as locally as possible that have excellent quality 

We hold regular events at our shop usually on a Saturday and Sunday.   Some of these include, supperclubs, open no mic, cheese & wine evenings, monthly cross stich gatherings to name a few.   You can find out more about are events via our social media channel.

Our shop can be hired for private events, workshops, training, and meetings to name a few.
Groups of 10 – 60 can be accommodated in the Hurst Tasting room with the option to link your venue hire with a tradional pub expanding the venue to up 160 people. 
For enquires please email hello@hurstbotanicals.ie

How is kombucha made and what are its health benefits?

Kombucha is a fermented drink using tea that has a light fizz and a tart, tangy, slightly sweet, taste.
The origins of kombuhca date back a long time with it believed to have originated from East Asia.

To make kombuhca, you need to ferment the following ingredients together tea, sugar, water, kombucha culture (SCOBY) 

Kombucha is traditionally fermented over 2 seperate cycles – the first cyle to make a strong kombucha called a starter.   The second cyle is to produce the drink and where you get this slight fizz.

Find out more on our dedicated page to Kombuhca here 

Lets start with what we know for sure.  Kombucha is packed with antioxidants, which is provided by the tea.

We also know its is full of probiotics which supports a healthly gut.  

However kombucha is complex, what we don’t know is the exact impact on our guts, because to date no scientific research has been able to categorically prove what the exact impact on the gut is.